How do I change my email address?

Modified on Tue, 28 Jul at 11:10 PM

Your email address is your KnotWise login and the primary way we contact you. You can change it at any time from within the app.

How to change your email address

  1. Go to SettingsAccount
  2. Tap or click «Change» next to your current email address
  3. Enter your new email address and tap or click «Save»
  4. A confirmation email is sent to the new address — tap or click the link in that email to confirm the change
Your current email address remains active until you confirm the new one. If you do not confirm, no change is made — you can continue logging in with your original address.

Confirmation link expired

The confirmation link expires after 24 hours. If it has expired, start the process again from SettingsAccount«Change».

Cancelling a pending change

If you entered the wrong address or changed your mind, tap or click «Cancel» in the pending change notice shown under your current email address. The pending request is removed immediately and your original address remains active.


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